Dealer Knowledge, Customer Advantage.
Who We Are
DealerVantage is a team of automotive specialists dedicated to transforming dealership operations. With decades of combined experience in retail, service, and customer engagement, we understand the challenges dealerships face every day and it was through a desire to optimise customer interactions and drive retention that DealerVantage was born.
We operate as your outreach engine: managing inbound calls, follow-ups, and recommended items, so your service bays and sales floor stay full.
Our offshore operating model delivers rapid turnarounds and extended coverage, supported by best-practice CRM workflows, data-driven processes.
​
​Our mission is simple: deliver fast, data-driven solutions that free your team to focus on selling and servicing vehicles while we handle the complexity of customer outreach and data management.
Client Testimonials
Dovier Bisinella | John Blair Automotive
​
"DealerVantage's CRM solutions have revolutionised our dealership operations. Their offshore team works seamlessly with our Service Department team. Their intelligent automation have significantly improved consistency and throughput with our customer engagement activities."
Stewart Jenkins | Werribee Hyundai, BYD, Kia and Isuzu Ute
"The DealerVantage team helped us implement an advanced CRM process to identify leakages from our workshop together with a comprehensive follow-up process to recapture these lost opportunities. Their industry trained staff, with real contextual knowledge have truly equipped them to have the right conversations with our customers ."
What We Do For You
DealerVantage offers a comprehensive suite of solutions to help automotive businesses to be operating in the Growth Quadrant. Explore some of our core offerings and reach out to learn more.
Minimising Leakages
Inbound & Recommended Items
We recover missed bookings by handling voicemails, inbound enquiries, and proactive follow‑ups on recommended items: so fewer opportunities slip through the cracks.
​​
10% Re-booking Rate for Pro-active Follow-ups of Recommended Items.
​​​
Maximising Capacity Utilisation
Building Up Appointments
We turn outreach into confirmed slots, lifting daily bookings and smoothing the schedule so your team runs at optimal capacity.
​​
Daily Uplift - from 8 to 13 ROs per day.
Customer Satisfaction
Drive Loyalty Through Delights
Personalised contact, timely reminders, and clean handovers create a consistent experience that customers remember and return for.
​
Expert CRM services, no added workload for your staff.
